Disputes and returns are a hardship for all businesses. The best way to prevent them is making sure your customers are aware of all charges to their credit cards and bank accounts from your PayStand account.
Here a are a few prevention tips:
- Make sure your Statement Descriptor is clearly associated with your business. This will create confidence when payer is reviewing their bank statements.
- Check your PayStand Dashboard regularly to stay on top of any disputes.
- Clearly state your policies in a place where payers can easily access them.
PayStand Customer Success